Question

rms shows wrong data (under info) for rutx11

for example router uptime, mobile uptime and operator are wrong. same problem even if i hit "update information".

Router runs firmware RUTX_R_00.02.00.2

Thanks,

-C

Comments

Hi, this is also happening for a RUT240 I have, noticed that it hasn't updated since 2nd November, I removed and added back to RMS, which cleared old data but still nothing for temp, uptime, status.  The F/W is RUT2XX_R_00.01.11.1 I also have another router on earlier F/W which is fine.

Answer 1

Hi,

I may be able to look into it remotely, but for that i would need to know the router's serial number for that. Can you send to me via private message?

Answer 2

Hi again,

Sorry for the late reply and thank you for the serial number. I have registered the issue and RnD will look into it soon. I will inform you as soon as I get a response.

Answer 3

Update: thanks to the information provided by the OP, we were able to find the bug that was causing the issue. However, the bug is in the routers' firmware, not RMS. Therefore, it will only be fixed in the next firmware release.

I will post the link to the new firmware here when it becomes available for download.