Hi. This hasnt helped at all. Can you better explain the profiles? I created a profile, switched profile to create settings for the IO alerts, and now i cant get back into the RUT955. What happens when you create a profile? I assumed it would create a profile exactly as per the current profile, for you to make custom settings for the IO and then you would go back to the default profile and then schedule the custom profile as required. But ive created a profile and now im locked out of the device. It still broadcasts the SSID, but i cant ping or communicate with the device on the existing IP address, or the default IP address. Need some urgent help to get this device back online.