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Hello!

We are having a little problem with a RUT 240 router.

It will be set outside and provide internet through mobile for an outside area.

Sim card is in place, APN is found, Mobile is set as main WAN.

Still the connection tells me that everything is okay EXCEPT data connection state : DISCONNECTED

I had this problem with another RUT 240 and a simple firmware update solved it immediately.

Now I tested with 3 different firmware (11.1,11.2,11.3) and none works!

Maybe I have overlooked some settings. What are your suggestions?

1 Answer

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by anonymous
Hi,

Do you use Auto APN or set up APN manually? Perhaps Auto APN is setting the wrong APN and you need to use the one your operator gave you.

If it doesn't work, can you send me the router's Troubleshoot file via private message? It can be downloaded from the router's WebUI, System → Administration → Troubleshoot page.