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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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error 500 failover

0 votes
710 views 2 comments
by

RUTX11 Failover configuration not available Error 500.

I can't configure failover. Meny -> Network -> Failover. Any ideas?

2 Answers

0 votes
by anonymous

Hello,

Which firmware are you using? The window seems fine on the latest FW.

If you're already using the latest FW, could you send me a Troubleshoot file via private message? It can be downloaded from the router's WebUI, System → Administration → Troubleshoot page.

by
Firmware is RUTX_R_00.01.06

I noticed that the firmware can be updated on System -> Firmware -> Update Firmware. I'll try that and update here on the forum how it works.
0 votes
by anonymous
If an upgrade to firmware does not resolve this, things to try are:

reset the router once you have upgraded it.
clear your browser cache.
by
Hi!

After the upgrade I had to reset the router to factory settings for the error to disappear as you mentioned. Now it works! Thanks!

One possible cause of the problem might have been that I first configured the router without a mobile connection (no SIM). After the router had been on for a while I received a SIM-card and configured that afterwards. I'm guessing that can be a possible cause since the setup wizard behaved differently with the SIM-card inserted.