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RUT850 Sim Card Not inserted after 15-20 minutes of operation

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by 
Good day,
I recently made a firmware update to RUT850_R_00.01.03.5.
Since then, the internet connection has broken 15-20 minutes after the device was switched on. The modem reports Sim Card state "Not inserted".
A manual reboot of the modem then fix the problem until the next time the device is restarted.
I have already checked that the SIM card is correctly mounted.

Thanks in advance for your reply.

1 Answer

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by anonymous

Hello Sir,

When issue reapears, before restart please download “Troubleshoot file” from RUT device (menu System -> Administration -> Troubleshoot) and send it to me via private message.

Thank you in advance.