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My ISP tried setting up a sim with ATT and said that ATT did not recognize the device.  Does the RUT950 work with US ATT?

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Whats the product code of your router ? Check the ordering info at teltonika website to see if you got the us version.
by
The model number is RUT950J02400

How do I check to see if it is the US version?
by anonymous

Good day,

You can check versions here: https://teltonika-networks.com/product/rut950/#ordering

But as I see your got the correct one. Whats the Firmware version ? Please check with the latest one if you're using not the latest now. FW can be downloaded from here: https://wiki.teltonika-networks.com/view/RUT950_Firmware_Downloads