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I get the below error on many of my devices when I try to log in through web Interface. I have a few that works but data remains disconnected hence show up as offline on the RMS platform.Is there any issue known that has forced a crash on RMS at some point between 21/07/2020 5pm BST and 22/07/2020 8am BST as over 150 devices went offline on RMS about this time. 
/usr/lib/lua/luci/dispatcher.lua:163: attempt to index local 'e' (a nil value)
stack traceback:
	/usr/lib/lua/luci/dispatcher.lua:163: in function 'dispatch'
	/usr/lib/lua/luci/dispatcher.lua:93: in function </usr/lib/lua/luci/dispatcher.lua:93>

1 Answer

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by anonymous

Hello, 

Regarding your issue could you try doing a firmware update via bootloader menu? 

You can do it by following the steps provided on this link: https://wiki.teltonika-networks.com/view/RUT950_Device_Recovery_Options#Bootloader_menu

Update it with the latest firmware available on this link: https://wiki.teltonika-networks.com/view/RUT950_Firmware_Downloads

Hope it helps

Regards,
Jerome