Question

I've got an RUT240 connected via RMS.  I've go a number of devices connected to it and can access some of their webUIs.  I have changed the LAN IP address of one of these devices and the remote access no longer works as RMS is looking to the wrong address.  It seems I cannot edit the entry in the RUT240 and when I try and delete it and reinput it with the new LAN IP address I get the message "Failed to remove remote access (Service Unavailable)"

Can anyone tell me how to either delete the device or edit it's IP address.

Many thanks

Gerard

RUT240, Firmware RUT2XX_R_00.01.12.3

Answer 1

Hi,

I will need to check on that myself, could you please private message me the serial number of the device you're trying to edit in RMS?

Thank you.