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RUTX11 Mobile usage = 0 ?
0
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4
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asked
Aug 14, 2020
by
Thomas Hansson
Mobile usage = 0 in STATUS/MOBILE USAGE. Latest FW 02.04.03 installed.
/Thomas
rutx11
mobile
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1
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answered
Aug 14, 2020
by
ErnestasB
Hi,
Have you done any changes to the router itself before you stopped getting mobile usage information?
Did that happen after the firmware update? Were you getting mobile usage information before?
Did you make sure that your SIM has data connection and you can see how much data you use on overview page "Modem" widget?
Did you try the other sim tray and restarting your modem?
Did you try resetting the router without keeping the settings?
EB.
commented
Aug 14, 2020
by
anonymous
My RUTX11 is new and I have used 1 week. Updated FW first day. Mobile Usage has never displayed in STATUS/MOBILE/USAGE but data sent and recieved displays in STATUS/NETWORK/MOBILE. Have i missed to enable some settings?
commented
Aug 14, 2020
by
ErnestasB
It should be showing you the values by default.
Could you please try my fourth and fifth suggestions?
EB.
commented
Aug 14, 2020
by
anonymous
Ok, thank you. I will try that later
commented
Sep 2, 2020
by
anonymous
It works after resetting the router
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