Question

Since the latest update to the RMS I cannot find how, as an administrator of the parent company, to directly reassign a device or a number of credits to a subsidiary company. This subsidiary company does not have any users and is simply used to pool device(s) and credits together.

Answer 1

Hello,

You can't reassign company devices anymore. If you really feel the need to do that, you can unregister and add device again to another company.

Also credit pools feature is removed. From now subsidiary companies have toggle option „Use parent credits“ in Users > Companies.

Regards.

Comments

OK, unfortunate that you've decided to break our workflow.

Using parent company credits is not an alternative to assigning a fixed number of credits to a subsidiary company - it means that we can no longer use a subsidiary company to guarantee that credits which are purchased for device(s) on a particular project are used only by devices on that particular project.

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Hello,

Thank you for your feedback, I will forward your concerns to our RnD team.

Best regards.

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fyi, this also breaks our workflow

same issue as posted from anonymous

if you have more customers, this isn't working anymore!

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Hello again,

Just wanted to inform that credit pools feature will return soon. Thank you for all the feedback and patience.

Regards.