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by
After powerfailure my RUTX11 doesn't start up again until powerplug is disconnected and then connected again. Happens 9 times out of 10, latest FW is installed.

1 Answer

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by anonymous
Hello,

It is really strange behaviour. Do your router power LED goes on when the power supply restores itself?

Regards.
by
Yes, the power LED goes on after power failure.
by anonymous

Hi,

This may be a hardware issue. Please fill out this RMA form (https://teltonika-networks.com/rma/) and wait for a Teltonika sales manager to contact you. They will give some questions from Teltonika engineers in order to determine whether the device is eligible for repair/replacement and based on that info they'll tell you what to do next.

You can read more about our warranty policy here: https://wiki.teltonika-networks.com/view/RMA

Regards.