Question

Hello,

The RMS iOS app does not show a diagram for temperature (RUTX11, RUTX12 and RUT950).

Would be important to me. Can you change that.

Answer 1

Hello,

Our RMS mobile application does not have diagrams or graphs right now. It is unclear when the application will receive updates. .

Regards.

Comments

I do not understand it. I can see the charts for temperature,

signal strength, date usage and network type in the app.

Only the chart for temperature does not provide any data.

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Could you take a screenshot and upload here?

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Charts, RUTX12

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Hello,

Have you tried to update device information and check if the temperature graph starts to show information?

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Hello,

Of course, for all three routers, but that didn't help.

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Thank you for catching this issue. I tested myself when I got access to the phone with iOS and reported it to our RnD department.

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Update:

RnD department told me that they fixed the issue and the update should go live in one or two days in the App store.

Best regards.

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It seems this is broken again?

Can’t see any chart (shows “no information about device”) eventhough it works when logging on from a browser.

Answer 2

Hi there,

Any news here? In my RMS App on iOS all charts are empty.

Dirk