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Wen I connect the internet provider with the wan connector I do not get internet. I also tried it with the mobile fail over and still no internet. I also added a rule in the firewall that allows all traffic still no internet. I installed the latest Factory firmware.

Troubleshoot file.

https://community.teltonika-networks.com/?qa=blob&qa_blobid=4479919904409878187

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Hello

Tell me if the router receives the IP address via DHCP when connected?

You can check in a simple way by going to WebUI -> Network -> WAN, where you need to select a wired WAN and click "Save". After that, the address of the router should appear in the IP address column.

BR

Aliaksandr

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https://community.teltonika-networks.com/?qa=blob&qa_blobid=13737252884620887134

If i attach my laptop to this utp i have internet and can surf to any site i like to but if i connect it to the WAN port it isnt working.

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Hello!

Do you have the option to reset the device to factory settings and see if the situation repeats itself?

If you need to save the settings, you can download the backup file by going to WebUI -> System -> Administration -> Backup.

So you can restore the settings at any time by simply uploading the archive back to the router in the same tab.

BR

Aliaksandr