Question

hi team, 

I just got a new RUT950. I can no longer connect to the webUI, error message is attached. I first was able to connect to the WebUI but it then stopped working after I changed my password. 

https://community.teltonika-networks.com/?qa=blob&qa_blobid=5215780339271186564

- The Connection status light is in steady red. 

https://community.teltonika-networks.com/?qa=blob&qa_blobid=13125480707686152377

- I tried to use both the default password admin01 or my new password that I previously configured. 

- I've tried several factory resets without success, first the light flashes red to yellow then turns steady red. 

- I can't seem to run the Bootloader menu from my mac, the ethernet isn't recognized when I try to connect via the cable. I've disconnected my Firewall, connect the ethernet via a "USB C Hub, 7-in-1 USB C Ankle Adapter" with a Macbookpro running on Catalina 10.15.7. I can't find the exact steps to set up an ethernet connection with Mac. 

-Sim card is in (3Mobile - UK)

Any other suggestions? 

Answer 1

Hi,

First of all, I would suggest trying a different browser that has a cleared cache in it.

Then if it doesn't work - try changing the computer to something with a different OS, Linux, or Windows.

The next step would be trying to set network adapter settings into static IP, so asking DHCP for static lease.

EB.

Comments

Fixed, thanks for the help