Question

Hello, I am used to working on RUT240, but today a problem is slipped.

I was able to configure my RUT as usual, but when installing it on the site, no more "communication", all the LEDs remain green when the power is turned on.

I brought it back to the office to check, I cannot connect to it via Wifi (it does not appear in the list), the LEDs always stay green, even when I try to reset ( he doesn't take it from me).

I tried a power-on reset, the lights flash, but then stays off (except the power).

Do you have a solution ?

Thanking you.

Answer 1

Hello,

You can try doing this recovery method: https://wiki.teltonika-networks.com/view/RUT240_Device_Recovery_Options#Bootloader_menu
Re-update the firmware of the said RUT240 using bootloader menu.

Hope it helps

Regards,

Jerome

Comments

Hello,

Thank you for your reply,

I tried this manipulation, all the LEDs flash quickly, but nothing more.

If I unplug the RUT again to plug it back in, I go back to my first state (all the LEDs are on steady)

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Hello,

When the led is flashing quickly, visit http://192.168.1.1/index.html

And it will redirect you to the Firmware Upgrade webpage where you need to attach the firmware of the said device and upgrade it.
After upgrade is done you're device will be up and running again.

Regards,
Jerome

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It's good, I managed to do the reset and go back to the RUT control panel.

Thanks a lot for your help.