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hi

i just installed the RUT240 4 router, i have internet access but we cannot connect to microsoft teams or to our company vpn.

the router is configured standard, no changes have been made.

are we supposed to make any changes to make this work ?

thank you

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Hello, 

If you are having internet connectivity there would be no problems in your set up. Could you try visiting websites via browser? Make sure your internet source is only the RUT240 no wireless network from the office of yours or anything. If you are using sim card have you check if the RUT240 is receiving IP address from the ISP provider? Could you send some screenshots for this. You can also verify if you have internet connectivity from the router by navigating to System > Administration > Diagnostics then ping 8.8.8.8

Regards,

Jerome