Question

Hello! My RUT955 seems defective.

I'm new on this product. APN configured, signal strength -83dB but no connection.

Is a button that enables internet connection?

Thanks

Andrea

Answer 1

Hello,

Are you sure that mobile settings are 100% correct ? You can try a few things:

1. Check if you got connection without APN.

2. Try to switch between QMI and PPP modes.

3. Upgrade FW to the latest available: https://wiki.teltonika.lt/view/RUT9xx_Firmware

4. Be sure that this SIM card works in the other devices.

5. If you insert the SIM card while router is powered on, reboot it.

6. Be sure that your WAN is set to Mobile: https://wiki.teltonika.lt/view/RUT955_WAN

7. If none helps attach a troubleshoot file. https://wiki.teltonika.lt/view/RUT955_Administration#Troubleshoot

Comments

Hi,

banging my head for a couple of hours on this

new Router RUT240

TIM SIM (Italy), which works fine elsewhere

Config attached, Says it's connected but can't browse or ping anything...

Where can I send you the Troubleshooting file?

Thanks
Jonathan A