5747 questions

6964 answers

11234 comments

7058 members

0 votes
16 views 0 comments
by
says license expired but I have adequate licenses on my RMS to cover it

1 Answer

0 votes
by

Hello,

I would like to ask you if you could check if you have enabled the service and auto-extend features in your RMS account for the device. You can do that by navigating the Main menu > Services > Management. It should look like this (both service and auto extend should be enabled):

If that does not help, please send me a private message with your company name and device serial number.

Best regards.