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Hello,

I purchase the above device from Amazon and I am missing one of the sim trays.

I spoke with Amazon and unfortunately they do not have one to send me.

How can I get one tray? Is it the same as another device, so I could order that instead?

2 Answers

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Hi,

All SIM trays on our products are the same, so you will be able to use let's say RUT240 sim tray on your RUTX11.

If you're not interested in returning the whole product and get a different one with trays - then you can easily order just a tray from any other of our products.

EB.
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Can you please guide me on a website to place the order?

Ideally I would like shipping to Greece. If that is not possible then UK is also an option and I can pick it up next time I am there.
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We do not sell them separately, but I could guide you to the exact model you need to look for.

https://www.amazon.com/Davitu-Electrical-Equipments-Supplies-Connector/dp/B089W9XJRL

Try to look for tray only, as you don't need a mechanism itself and you would pay much less.

EB.
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What should I search for as I cannot find something in Europe.
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Found it on https://www.aliexpress.com/item/32845392817.html?spm=a2g0o.placeorder.0.0.3f82321eVh7wqt&mp=1

It will take a while, but eventually will get here.

Thank you very much for the fast replies.