Hope all are doing well. I have the same or a very similar issue, so I didn't want to create a new thread. I have an RUT955 that is working on the Verizon network in Ohio. (after a lot of effort from many folks).
However, when I try to send a text to the device, I get no reply. When I call the number from my cellphone I get a "Line is Busy." My firmware is up to date. My date/time is current. My "Service Mode" is set to "Automatic." I have "Whitelisted" my cellphone that I am calling and texting from. (When I try to send a SMS text message from the device, it doesn't arrive and I get a Red "Timeout" Banner on the Page.)
When I check the "SMS/Call log file", it doesn't seem that the text is reaching the device at all. Are there any settings that I should be looking at to try to get the SMS to work properly on this line (Or something specific I should be asking Verizon about this line?) I used to get text messages on my other "Jetpak device" through Verizon.
Any insights would be really appreciated!