Question

My RUT950 is setup as an AP connected to my home network router. I have changed the IP adress to 192.168.13.1. Latest FW RUT9XX_R_00.06.07 is used.

When starting the Teltonika WIFI app it says "Wrong credentials or device not supported!". I can login normally through a browser set to 192.168.13.1. Is it the IP adress that causes this?

Answer 1

Hello, 

Regarding the issue, you are having kindly try upgrading the firmware of the said device to the latest one. 

You can find the latest firmware available on this link: FW & SDK Downloads - Teltonika Networks Wiki (teltonika-networks.com)

I have tested it on my side and it's working in the latest firmware available. 


If the issue persists let me know. 

Kind Regards,
Mellow

Comments

Hi

yes, the latest firmware is used.

I suspect that the WIFI app is trying to reach 192.168.1.1, where my normal ASUS-router is. The RUT950 is on 192.168.13.1.

Best regards

Patrik

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Hello, 

Re-tested it again with a different LAN IP it's working. I suggest upgrading the device via bootloader mode. 

You can find more information here: RUT9xx Firmware via The Bootloader Menu - Teltonika Networks Wiki (teltonika-networks.com)

Let me know if the problem still persists.

Note: you must be in the Wifi network of RUT950 not with the other router. 

Regards,
Mellow

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Now it works perfect! Thanks!