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14455 questions

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by anonymous
SIM is in registered and ready

I have been using this for months with SIM 1 slot Vodafone SIM ...

Suddenly it is disconnected..can anyone help.

I have a failed hostname error on RMS

WAN There is no IP address now...?

1 Answer

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by anonymous
Hello,

May i know if device is using the latest firmware ?

https://wiki.teltonika-networks.com/view/RUT955_Firmware_Downloads

Are both the SMA mobile antennas connected with the device ?

Does sim card has enough remaining data ?

What APN settings are you using on device , auto or custom ? Have you tried keeping the custom APN ?

Thank you.

Regards,

Ahmed
by anonymous
Have done a factory reboot:

As before reboot
Firmware is RUT9XX_R.00.06.07.5
Yes all antenna connected
Yes SIM has unlimited data
APM is custom -Vodafone

It is up and running again after being down for 4 days. This is recurring issue. I can’t afford to be down as long as this on a regular basis I work from home.

Please can I have some help to understand what may be interfering with connection....
by anonymous
Hello,

Could you check what signals strength are you receiving ?

Recommendations for the best could be seen here:

https://wiki.teltonika-networks.com/view/Mobile_Signal_Strength_Recommendations

Thanks