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Update Device Information Failed

0 votes
139 views 0 comments
by anonymous

Hi Support,

The update device information in RMS is always failed. I already rebooted the concern device but to no avail. Kindly see attached screenshot for your reference.

Thanks

1 Answer

0 votes
by anonymous
Hello,

May i know if device could be seen online on RMS?

Have you checked on device webui if its connected with RMS?

What device are you using ? Have you tried updating the device to the latest firmare?

https://wiki.teltonika-networks.com/view/Main_Page

Do you have enough credits and service for device is enabled in RMS?

Thanks

Regards,

Ahmed