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14455 questions

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by anonymous
when opening the link from a remote http connecetion in RMS it will show "ERR_TOO_MANY_REDIRECTS".

a few times before it worked properly.

also by recreating this remote http connection it will show the same failure "ERR_TOO_MANY_REDIRECTS"

what can be done to solve this issue?

1 Answer

0 votes
by anonymous
Hi,

First of all, try checking if you haven't done anything in your firewall of the device that could explain why it says "too many redirects".

Then go to the links created for that device and check if there are more generated links than there should be.

Lastly, you can try unregistering the device and registering it back.

EB.
by anonymous
many thanks for your reply.

there were no changes in the firewall during this time. also there are no more existing links visible in the RMS for this connection.

removing the device from RMS and re apply them will also not solve the issue after i had to recreate the connection.

the firewall and also the target WebUI System have been rebooted, but no changes.

BR
by anonymous
Hi,

Could you try resetting your device to the factory settings if the issue still persists and then without any configuration add it to RMS again and check if you're able to open the access links.

EB.