Question

Hi 

Can someone please take a look at the attached troubleshoot file and find out why 

12228

2021-04-30 13:40:11

WiFi

WiFi client disconnected: E4:A4:71:CE:C2:69 DESKTOP-0MP2OAE

and again

12240

2021-04-30 14:09:54

WiFi

WiFi client disconnected: E4:A4:71:CE:C2:69 DESKTOP-0MP2OAE

 both times the laptop was stationary and in use.

troubleshoot file

Answer 1

Hello,

Regarding the issue you are having I would like to know if this is happening in all the devices that are connected to the RUT950. It would be best to check if the Laptop is connecting to another WiFi network that is close by. It's best to check the your laptop's known networks. Also, if still, the issue is still happening even you deleted the known networks that your laptop is able to scan. I recommend trying re-flashing the firmware without keeping the settings.  

Let me know the results.

Regards,
Mellow

Comments

Hiya thanks for replying.

Yes it seems all devices disconnected. There are no other networks around I am in a very isolated area.

---

Hello, 

I suggest re-flash the firmware without keeping the settings and check if it resolves the issue. If it is not resolved kindly try doing the firmware via the bootloader menu. 

Here is the link for the steps on how to do it: RUT950 Device Recovery Options - Teltonika Networks Wiki (teltonika-networks.com)

Regards,
Mellow