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by anonymous

I have a RUT240 with ethernet WAN set as primary and mobile set to secondary.  The health check is to ping every 10 seconds, with a 3 second timeout and 5 failed attempts before failover and 3 succeeded attempts before recovery.

For some reason, the RUT240 keeps failing over to wireless, yet if I go onto CLI and I do a "ping -I eth1" (eth1 is the WAN interface), I get answers just fine:

root@Teltonika-RUT240:/mnt/mtdblock7# ping -I eth1

PING ( 56 data bytes

64 bytes from seq=0 ttl=236 time=6.604 ms

64 bytes from seq=1 ttl=236 time=6.669 ms

When I plug the WAN wire directly into my PC I can also ping fine as well.

Running firmware RUT2XX_R_00.01.13.1

Any ideas?

by anonymous
FYI - just tried updating firmware to latest 0.14 firmware and same experience.

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by anonymous

Could you share with me a copy of your troubleshoot file you can share it via pm.

by anonymous

Hey... I really appreciate you getting back to me.

My RUT is not connected via RMS.  We are evaluating the RUT240 for potential deployment at likely over 1000 sites in the near future, but need the failover to work reliably.

Here are the latest system events from today from the WebUI when I started it up.  Let me know if you're looking for something else and how to get it.

486 2021-05-17 15:25:11 Web UI Authentication was successful from HTTP LAN
485 2021-05-17 15:25:06 Backup Switched to backup WAN (Mobile)
484 2021-05-17 15:24:42 DHCP Leased IP address for client D4:81:D7:0D:D4:D5 - JLO-MOBILE in LAN
483 2021-05-14 22:46:29 Port LAN plugged in / Wired WAN connection operational
482 2021-05-14 22:46:28 Backup multiwan starting...