Question

After I the router got a power loss the bluetooth is not starting up correct and the two devices I have is not visable any more.
I have tried to do a facory reset and update the firmware without any success.

Anyone have any suggestion for a solution or could it be hardware related?

//Anders

Sat Jun 19 08:24:48 2021 daemon.info blesemd[4930]: Initializing blesemd...

Sat Jun 19 08:24:48 2021 daemon.info blesemd[4930]: [hce_iface_init:47] error: Unable retrieve device info

Sat Jun 19 08:24:48 2021 daemon.info blesemd[4930]: [main:103] error: Unable to initialize hci interface!

Sat Jun 19 08:24:49 2021 daemon.err wifi_scanner: Faile to prepare wireless data

Answer 1

Hi,

Please reinstalling the firmware through bootloader menu:

https://wiki.teltonika-networks.com/view/Bootloader_menu

It will make sure no data is left and everything is clean as new.

If the issue still persists after the bootloader menu method please send a troubleshoot to me via private message. To do that go to System > Administration > Troubleshoot and download "Troubleshoot file".

EB.

Comments

Thanks,

I will try with that.

 Anders