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DEVICE WITH IDENTICAL SERIAL NUMBER IS ALREADY REGISTERED

+1 vote
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by anonymous

I can't add a device to rms returning these errors: 

  • Device with identical serial number is already registered.
  • Device with identical MAC address is already registered.

Can you please help me?

Thanks

1 Answer

0 votes
by anonymous
Hello,

Please send the serial number of your device to me via private message. I will investigate the cause.

Regards.