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As written in the title my issue is just like the many others that I get the "SIM CARD STATUS NOT INSERTED" error although the SIM is inserted properly. The cards works well in a mobile device, the firmware of the RUT240 is 00.01.14. Methods like inserting the card and rebooting or restarting connection or reconnect to operator didn't work either.

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Hi,

Please try different SIM cards.

If the issue still persists if you change the SIM to another operator - please return the device to the reseller as the hardware is most likely faulty.

EB.
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We have around 60 units and have experienced the same thing. We've found if you place some paper behind the sim it's OK. Seems like a physical design flaw. Does Teltonica have a solution for this. Oh and the sim is inserted correctly