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When Adding a Teltonika to RMS I Receive "Device with Identical MAC Address is already Registered"

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by anonymous
When Adding a Teltonika to RMS I Receive "Device with Identical MAC Address is already Registered"

I have checked our Portal and confirmed that none exist with the same MAC Address.

1 Answer

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by anonymous
Hi,

Please send me the picture of your device facing the sticker with the serial and MAC address so I can make sure it's yours.

After that I will delete the device from the database and you should be able to register without any issues.

EB.