Question

I have an updated FW Teletonika rut240 device.

It was working well with SMS and networking before the system reset. But now once I down the system reset via SMS.

After the system reset SMS function is not working and neither network.

This device is in a remote location and now I have lost the connection.

I want to check whether the device is working via SMS and why it's not connected to the internet. Please help

Answer 1

Hello,

Thank you for contacting.

May i know if you have tried to send sms command device status

https://wiki.teltonika-networks.com/view/RUT240_SMS_Utilities#Status

Also if the device is reset to the factory default then the password must be admin01 by default.

Might be you are using the older password . Try to use admin01 as password.

Thanks.

Regards,

Ahmed

Comments

I have tried it, but still no response that's why I raised  the question :)

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Hello,

As you already mentioned device is not having internet and also not responding through the sms so its best to check the device on the location , as there is no other way .

Its not a good practice to reset the device that is on remote location . Because reset option removes all the configurations.

Thanks.