8413 questions

9899 answers

15703 comments

14199 members

0 votes
87 views 3 comments
by

Hello

The Wi-Fi App ask me to upgrade the firmware of my rut950. I started the upgrade via the app. Unfortunately the Rut950 never came up again since then. 

I have tried all the reset options but I get no contact via lan.

Power LED lights up and the 5 LEDs that are to indicate the signal strength flash.

And i can not check what firmware version I had before because I have no contact with the unit


Br Christian 

1 Answer

0 votes
by
Hello,

I would like to ask which version of firmware you have installed? Could you access your device locally to check (via Ethernet cable)?

Regards.
by

Hello

as you can read in my question I wrote that I do not have access to the router as it does not work and then I can not check which software version I had before the update.

I have also tried resetting to the "bootloader menu" but it does not work either.

The LED lights do not start flashing,

by
In this case, I would recommend contacting your reseller and return the device for repairs.

Regards.
by
Who should I contact, it is out of warranty and the place from which it was purchased is no longer available?

I assume you will fix it for free as your latest software update caused the error.