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Hi,

I have a RUT360 running the latest firmware RUT36X_R_00.07.00

For some reason the device only connects using Single Band. Signal is good and the same SIM in a different device (same location) connects using CA no problem.

Am I missing something in the setup? I've tried band locking to the bands used by the carrier (Smarty) but it makes no difference.

Or is this to do with the CA bands used by Smarty - B20, B3 and B1?

RUT360 Supports

2xCA: 

B1+B1/B5/B8/B20/B28
B3+B3/B5/B7/B8/B20/B28
B7+B5/B7/B8/B20/B28
B20+B322
B38+B38
B40+B40
B41+B41

So I would imagine B1+ B20 or B3 + B20 should work. I know all three are available to the router via my band locking experiments but it tends to use B1 or B3.

Is there anyway of getting more information out of the router about its mobile connection?

Details below.

Operator SMARTY
Operator state registered (home)
Cell ID 2767177
Data connection state Connected
Connection type 4G (LTE)
Signal strength -63
Carrier Aggregation Single
Connected band LTE BAND 1
RSRP -96
RSRQ -15.0
SINR
 

Thanks.

2 Answers

0 votes
by

Hello,

Would you mind to check what command gsmctl -A AT+QCAINFO returns in the CLI?

Regards.

by
Hi,

Thanks for the reply.

Results are as below.

root@Teltonika-RUT360:~# gsmctl -A AT+QCAINFO
OK

Regards,
by

I would like to ask if you could check your modem firmware version by navigating System > Firmware (update if there is new version), or check with gsmctl -y

by
Thanks,

Results below.

The firmware was updated after install.

CLI

root@Teltonika-RUT360:~# gsmctl -y
EG06ELAR04A04M4G

From the GUI

Current firmware information
Firmware version    RUT36X_R_00.07.00
Firmware build date    2021-07-14 09:47:59
Modem firmware version    EG06ELAR04A04M4G
Kernel version    4.14.221

Regards,
0 votes
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Hi , I’m having the same issue.

My provider SIM supports LTE Aggregation ( tested in a Huawei modem ) - but using the RTE360 I only get a single link. 

This is an LTE Cat 6 capable device no ?

BusyBox v1.30.1 () built-in shell (ash)

   ____        _    ___  ____

  |  _ \ _   _| |_ / _ \/ ___|

  | |_) | | | | __| | | \___ \

  |  _ <| |_| | |_| |_| |___) |

  |_| \_\\__,_|\__|\___/|____/

 ---------------------------------

   Teltonika RUT360 series 2021

 ---------------------------------

root@Teltonika-RUT360:~# gsmctl -A AT+QCAINFO

OK

root@Teltonika-RUT360:~#  gsmctl -y

EG06ELAR04A04M4G

IMEI

868759037190859

SIM card state

inserted

IMSI

206012237874196

ICCID

8932002100409041441F

Operator

Proximus

Operator state

registered (home)

Cell ID

21659395

Data connection state

Connected

Connection type

4G (LTE)

Signal strength

-57

Carrier Aggregation

Single

Connected band

LTE BAND 20

RSRP

-83

RSRQ

-9.0

SINR

15.3

Bytes received

3.1 GB

Bytes sent

864.0 MB