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I have 2 out of 19 RUTX11 now with a Bluetooth Interface that will not initialize.
Below is the error I get when looking at the device log.

Mon Sep  6 05:06:12 2021 daemon.info blesemd[12188]: Initializing blesemd...

Mon Sep  6 05:06:12 2021 daemon.info blesemd[12188]: [hce_iface_init:47] error: Unable retrieve device info

Mon Sep  6 05:06:12 2021 daemon.info blesemd[12188]: [main:103] error: Unable to initialize hci interface!

I have tried factory default. I have tried Firmware 00.07.00 and 00.02.06.1 with no luck.

Any advice would be appreciated.

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Looks like after a failed bootloader recovery and restart the bluetooth interface has beguns to work again.

Looking at the logs it seems that the bluetooth interface is tied to a usb interface and the bluetooth interface wont initialize until that usb interface comes online.

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Hello,

If I understand correctly, other 17 devices work without issues? In that case, I would recommend sending back devices to your reseller due to hardware issues.

Regards.