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Hello,
I am a technician, I have a problem with the RMS. I registered a router on the platform,

 I unregistered it, but when I want to register it again, I am told that it is already registered,
 
However I no longer see the router on the platform, even when applying the filtered.

Thank you in advance for your help

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Hi,

Could you share the serial number of that device via private message? I will investigate this.

Regards.