Question

Internet access works fine as long as clients are connected wirelessly. When ethernet clients are connected, internet access is lost. The mobile connection status LED turns red and the mobile signal strength LEDs are turned off. When the ethernet cable is removed,  the mobile connection status LED starts blinking red - green/red - green. Internet connection is reestablished only after a reboot.

Mikael

Answer 1

Hello,

Which firmware version are you using currently? Would you mind upgrading/re-flash your firmware via the bootloader menu: https://wiki.teltonika-networks.com/view/RUT9xx_Firmware_via_The_Bootloader_Menu

Regards.

Comments

This morning I upgraded to the most recent fw in an attempt to solve the problem. No luck.

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In this case, I would recommend returning your device to your reseller for repairs.

Regards.