I have a problem with a RUTX12.
Suddenly on oct. 2 2021 at 2100 the internet connection through the sim card stopped working. In the configuration for primary modem it says: DATA CONNECTION "Disconnected".
I moved the sim card to another router and the sim card works fine. I also called my internet provider Tele2 (Sweden) and they could see that the sim card was connected to their network while RUTX12 says disconnected.
I checked in the system log and I found this:
send to gsmd 'AT+CPIN?'
get from gsmd '+CME_ERROR:SIM not inserted
I also tryeed to updated the firmware to RUTX_R_00.07.00 but the problem remain.
The original firmware was RUTX_R_00.02.05.1 has been upp and running for 10 months with same sim card and no changes in the setup without any probllem until now. I have saved a troubleshoot file that I can send if you contact me on [email protected]
SW or HW problem?