Question

Bonjour,

TRB140 : TRB1_R_00.07.00.1

The emails are retrieved from the POP3 server and deleted, but the SMS is not sent.

phone numbers tried in the subject line:

00336 ********

003306 *******

When I send an SMS from "SEND MESSAGES", it works

Cordialement,

Answer 1

Hello,

I would like to suggest double-checking our SMS to email guide: https://wiki.teltonika-networks.com/view/TRB141_Mobile_Utilities#Email_To_SMS_Forwarding

There is an important note:

You may have noticed that there is no option where you can specify the recipient's phone number. As mentioned earlier, Email to SMS doesn't forward all emails, only the ones that are meant to be forwarded. Only emails with the recipient's phone number in the subject will be forwarded to SMS

The correct phone number format is:

• 00 - number must be preceded by two zeros
• <country_code> - the next following element is the number holder's country code
• <receivers_number> - phone number of the recipient

For example, a valid number would be 0037012345678 (370 is country code and 12345678 is the receiver's phone number, all preceded by 00)

Regards.

Comments

I'm having this same issue. This was working fine on firmware TRB1_R_00.02.06.1 but hasn't worked on any since