Question

Hi,
I recently bought a RUTX12 to benefit from higher speed via CAT6 compared to CAT4 on my RUT240 before.

I was quite shocked to see my Telekom sim card connection not working in the brand new high end model why it did without any issue with the older RUT240. I wasted a lot of time with reseting and checking all available settings when I finally learnt from the community here that there is a workaround by setting up the APN manually. I invested a lot of time until I finally found that solution.
Why is a problem which was already reported for several Teltonika LTE routers still not fixed in the actual firmware many month later?

Why does it work like a charm for a Vodafone SIM card but requires still a work around for a Telekom SIM card? I'm at least happy to see that my hopes for improved connection speed with RUTX12 and CAT6 became true now. But I clearly must say I'm very disappointed about my first touch experience with a not working SIM card because of wrong default routines and no hint for end user on product about that known issue. I really expected better from Teltonika!

Answer 1

Hi,

Which firmware version are you running on your RUTX12? Could you tell me which APN you must use to connect with Telekom SIM card? Also, please attach a troubleshoot file from your router when AutoAPN does not work (by editing your question).

Regards.

Comments

Hi,

FW VERSION: RUTX_R_00.07.00

Working manual configuration:
Custom APN is "internet.telekom" with "none" authentication type.

Regards,