Question

Hello

I have made a custom rule under Traffic rules. I have added certain IP addresses to block the traffic to outside of the local network. However the firewall does not work good as to expect. Some pages it opens, some dont. For example google.com and facebook.com pages i can open. Why the config does not work?

Below I will post a config of the screen:

Comments

Hello,

Can you name a couple of examples of which pages you can not reach? Maybe you can share your device's troubleshoot file?

Here is the link with the instruction how to download Troubleshoot file from the device: https://wiki.teltonika-networks.com/view/RUTX09_Administration#Troubleshoot_2

Here is the link how to download Troubleshoot file from the RMS: https://wiki.teltonika-networks.com/view/How_to_download_a_router%27s_troubleshoot_file_from_RMS%3F

please note that when you upload TS file in the comment section, you will be available to select option that file would appear only for the administration.

Sincerely, Klaidas

Answer 1

Hello,

Can you name a couple of examples of which pages you can not reach? Maybe you can share your device's troubleshoot file?

Here is the link with the instruction how to download Troubleshoot file from the device: https://wiki.teltonika-networks.com/view/RUTX09_Administration#Troubleshoot_2

Here is the link how to download Troubleshoot file from the RMS: https://wiki.teltonika-networks.com/view/How_to_download_a_router%27s_troubleshoot_file_from_RMS%3F

please note that when you upload TS file in the comment section, you will be available to select option that file would appear only for the administration.

Sincerely, Klaidas