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by anonymous
Dear support team,

I have "Rut950 U022C0" with a SIM card. The connection in Spain with an spanish telco SIM card works ok.

Now in Saudi Arabia it is not working. SIM card has roaming activated, and the APN is configured, but there is no connection to the cellular network. I am using 4G, and I have checked the frequency bands are compatible.

Any hint what is going on or any configuration setting I have missed?

Thanks in advance,

1 Answer

0 votes
by anonymous
Hello,

Regarding the issue, you are having may I know what sim card provider are you using? It would be best to check with them what specific network frequency band they are using for roaming services.

Kindly let me know these details.

Regards,

Mellow
by anonymous
Solved!

Spanish SIM card with roaming activated does not work.

Arabian SIM card, after trying each APN option, does work!
by anonymous
Glad it works.

Regards,
Mellow