Question

Teltonika RUT240. When connecting to the WiFi getting no internet. Sim works fine tested in iPhone.

Answer 1

Hello, 

For this issue of yours, kindly try setting the APN manually instead of using the Auto APN. You can do so in Network > Mobile > Uncheck the Auto APN and enter it manually.

 If the issue still persists, kindly get a copy of the troubleshoot file and share it with me.

Note: In taking the troubleshoot file its best to restart the device first and let it run for like 2-5mins and get the troubleshoot file in System > Administration > Troubleshoot file 

Regards,
Jerome

Comments

Hi Completed the steps above still no joy, I have attached the file. let me know if you can open ok

thanks

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Sent via Private Message thanks

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Hello,

Kindly share the troubleshoot file via PM :)

Regards,
Jerome