I currently have an issue adding a "Description" to files in the files area.
I can select the edit icon against a relevant file, then enter the description I need and save, and RMS confirms "File Updated Successfully", but actually the comment is NOT added.
Tried in Edge and Chrome, both same results.
Our setup consists of:
PARENT COMPANY
2nd Level Company
3rd Level Company
The issue occurs when trying to edit description on files from 2nd & 3rd level. Parent company edit function works fine.
Is this by design? or an issue? If by design, its a bit quirky as we really need to be able to add the descriptions.
The workaround is to download the file, then upload it back and in the files box there is an option to add a description, that element works, but all a bit clunky