Question

Hi, RUT950 shows connection to mobile network but wireless/ethernet connected devices have no data connection. Rebooting the internal modem looks like it works (Data connection state goes from disconnected to connected) but has no effect. There is also nothing in the network log - I expect there should be something like 'Joined LTE network' and  'Mobile data connected (internal model)' after each reboot of the internal modem but there is nothing. The events log does show when I reboot the whole RUT950 device (via 'System', 'Reboot'), although this also does not solve the issue.

Any advice?

FW RUT9_R_00.07.00.2, HW RUT950, network GiffGaff (UK, has worked fine previously)

Answer 1

Hello,

if you enter SSH in the device, with the command "logread -f" you see the live logs that could help you. In any case, if you are willing to reconfigure the Teltonika since it will lose the configuration, I recommend that you downgrade to version 06.08.06 and try with that firmware.

Answer 2

I had the exact same problem with my RUT955. I tried nearly everything, spent days to get a connection. Finally the only solution was to downgrade again to FW 6.08.x. According to Teltonika there is a bug in FW 7.00.x that causes connection problems with SIM cards from several carriers (e,g, Telekom Germany). Teltonika seems to be working on FW 7.01.x that is supposed to fix this problem. I guess, we both (and may others) have to wait for the new version to get the new look and feel in combination with the old stability.

Answer 3

Same problem here.
After upgrading my RUT955 to the latest version RUT9_R_00.07.01.2 the LTE connectivity is no longer working.
The modem seems to be connected but no data is transferred.

My carrier is Vodafone.