Question

Hallo together,

I want to forward SMS (About Data-Limit, ect) by Mail but it isn't working.

Firmware: RUTX_R_00.07.01.2

Message in Logs:

Sun Jan 30 14:07:11 2022 daemon.err vuci[2858]: Didn't find STARTTLS in server response, trying anyway...
Sun Jan 30 14:07:11 2022 daemon.err vuci[2858]: write:errno=0
Sun Jan 30 14:07:11 2022 daemon.err vuci[2858]: sendmail: helper exited (1)

Sun Jan 30 15:08:13 2022 kern.notice kernel: Email sending to "MY-MAIL@t-online.de " failed
Sun Jan 30 15:08:13 2022 daemon.err events_reporting: Failed to send email to "MY-MAIL@t-online.de "

Can someone help me with that?

Sebastian

Answer 1

Hello,

The error indicates that there may be a potential issue with SSL/TLS functionality when using the provided SMTP server. Could you please generate a troubleshoot file and send it over to me via private message?

What's a troubleshoot file and how to generate it?

A Troubleshoot file contains the device's event logs, configuration files and other info useful for diagnostics. It can be downloaded from your device's WebUI, Troubleshoot page:

System → Administration → Troubleshoot

Best regards,

Tomas.