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Hi

The costumer has pbroblems to uploade the backup?

let me know what are the workaround!

BR,

Marcello

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Hello,

Thank you for contacting us.
I would like to ask could you provide troubleshoot from a device which does not accept this backup?
Detailed information how to generate this file in a link bellow:
https://wiki.teltonika-networks.com/view/RUT955_Administration#Troubleshoot_2
Thank you in advance.

Best regards,

Sigitas