We have a RUT950 working one year with rms without issues, but two weeks ago it stoped to connect. the router works fine on 4G, WiFi .. but doesn't connect to rms, when I check the configuration I can see that the router serial number and MAC address it set to 00 (attach image) and I think that is the rms problem. This is not a configuration problem. How can I solve on remote? this router is ina isolated place, but I have access to a tablet connected to WiFi router
