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Goodmorning,

I have a RUT240 configurated with teltonika RMS hub for open vpn connection.

The first time i created the hub the system works properly, after  I disabled  automatic credit renewal.  Yesterday, after two month i go for connecting to the device. I put a rms credit, restart vpn, but openVpn client can't connect, timeout connection.

Can you help me? I have to do some procedure after putting RMS credit.

Thanks

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Hello,

Thank you for contacting us.
I would like to ask could you provide device serial number or company ID via private message?
This help to check what cause the issue.

Best regards,

Sigitas