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Hi,

I have a RUT240 router which suddenly stopped working. Can't connect to mobile network.

The problem is that in setup wizard second step (2. Mobile) is not accesible and it gives following status:

"/usr/lib/lua/luci/dispatcher.lua:532: Failed to execute cbi dispatcher target for entry '/admin/system/wizard/step-mobile'.

The called action terminated with an exception:
...usr/lib/lua/luci/model/cbi/cfgwzd-module/step_3g.lua:8: attempt to concatenate a nil value
stack traceback:
	[C]: in function 'assert'
	/usr/lib/lua/luci/dispatcher.lua:532: in function 'dispatch'
	/usr/lib/lua/luci/dispatcher.lua:272: in function </usr/lib/lua/luci/dispatcher.lua:271>"
Under  Network -> Mobile there is an error: "Modem not detected" at top of page.

I tried rebooting, factory reset, updating firmware via bootloader to version RUT2XX_R_00.01.14.5.

But still have the same problem.

Can somebody help me with this error?

Best regards

1 Answer

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Hello,

Thanks for contacting TELTONIKA | Crowd-support forum.

It is recommended that you upgrade the router's Firmware whenever there is a new version.

Please try to upgrade your router’s firmware to latest one RUT2_R_00.07.01.2, without keep setting.

Firmware can be upgraded either from server or from an image uploaded from your computer.

More information can be found here:

https://wiki.teltonika-networks.com/view/RUT240_Firmware_Downloads

https://wiki.teltonika-networks.com/view/RUT240_Firmware_(legacy_WebUI)#Firmware_Upgrade_Settings https://www.youtube.com/watch?v=ZWhp_njlXdY

In case the issue still persists, please generate the troubleshoot file and send it to me via private message.

Please make sur that the issue you are facing is occurring before generating the troubleshoot file.

Here’s Detailed instruction how to generate this file.

https://wiki.teltonika-networks.com/view/RUT240_Administration_(legacy_WebUI)#Troubleshoot

 Best regards