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I have a RUT240 installed in a remote area with no easy physical access to it. It went offline about 6 hours ago. It has been working fine since I installed it a few days ago. Product code: RUT240 Firmware: RUT2XX_R_00.01.14.4
In the RMS portal, the mobile status is green, RSSI -51 dBm Operator: AT&T Why might this have happened, and what do I need to do to stop it happening again?
Ok. I checked the Signal Strength recommendations link, and it lists -70 dBm or better as a strong connection. The connection listed in the RMS is -51 dBm.
Both antennas are being used. Unfortunately it's not very easy to physically access. I am unable to connect to it remotely; is there another way to reboot the device as you suggest? When you say check in System>Administration>Troubleshoot does that require physical access?
Hiked out the other day to it and a power cycle fixed it. I'm not sure why. It *does* seem that the connection dropped when the provider shifted from Tmobile to AT&T (it's on an OliviaWireless SIM.) I've attached the mobile signal strength graph from about 24 hours after this was power cycled. Is there a way to get this thing to fire itself back up if it goes offline?
Hello,
You can see the mobile utilities in WEBGUI , but by default its enabled . You can generate a device access token from RMS .
Please read the details here:
https://wiki.teltonika-networks.com/view/RUT240_Mobile_Utilities#SMS_Utilities
You can see details for how to create a token for device access here:
https://community.teltonika-networks.com/?qa=blob&qa_blobid=13359557085961074930
Mobile utilities is like controlling device or getting device info by sending text message to the device.
Thanks.